Patient Services Rep OBGYN Full Time Days
Northwestern Medicine Delnor Hospital Geneva, IL
Northwestern Medicine Delnor Hospital Geneva, IL
2 months ago
See who Northwestern Medicine Delnor Hospital has hired for this role
Northwestern Medicine Delnor Hospital Geneva, IL
2 months ago
- Report this job
DescriptionThe Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Patient Services Rep performs customer service functions in the medical practice office. This position ensures highest level of customer service is provided to the patients and company representatives over the phone and in person. The Patient Services Rep also performs business office duties.
Responsibilities
- Greets patients as they enter the office. Obtains required patient information and performs patient registration, including verifying insurance information and collecting co-pays and outstanding balances.
- Obtains and updates patient demographic information and company information from all patients.
- Answers phone and schedules appointments.
- Directs and documents patient calls as appropriate.
- Coordinates scheduling of outside testing for patients.
- Serves as liaison between patient and practice.
- Provides back-up for scheduling appointments
- Performs all aspects of daily work in a manner which contributes to and ensures an environment of patient safety and confidentiality.
- Completes daily reconciliation report to assure charges have been entered correctly
- Pulls charts and readies them for the next day appointments; files completed patient charts daily.
- Files test/procedure results inpatient's medical record after physician has signed off on the results.
- Liaisons with company representatives or potential employees to assure correct services are provided.
- Reviews Epic chart prior to patient appointments making sure consents are within the past 12 months and the insurance card is current.
- Responds to all medical record requests from patients, insurance companies, physician offices, subpoenas, and legal requests per protocol.
- Responds to all medical record requests from patients, insurance companies, physician offices, subpoenas, and legal requests per protocol.
QualificationsRequired:
- High School diploma or equivalent
Preferred
- Medical office coding experience
- Previous physician office or customer service experience
Equal OpportunityNorthwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
-
Seniority level
Not Applicable -
Employment type
Full-time -
Job function
Health Care Provider -
Industries
Wellness and Fitness Services and Hospitals and Health Care
Referrals increase your chances of interviewing at Northwestern Medicine Delnor Hospital by 2x
See who you know
Get notified about new Patient Service Representative jobs in Geneva, IL.
Sign in to create job alert
Similar jobs
-
Associate Patient Call Representative
Associate Patient Call Representative
SCA Health
United States
-
Remote Patient Service Agent
Remote Patient Service Agent
Anne Arundel Dermatology
Linthicum Heights, MD
-
Dental Patient Services Representative
Dental Patient Services Representative
Chapa-De Indian Health
Grass Valley, CA
-
Patient Service Rep - East-West Medicine, Westlake Village
Patient Service Rep - East-West Medicine, Westlake Village
UCLA Health
Westlake Village, CA
-
Remote Patient Service Agent
Remote Patient Service Agent
Anne Arundel Dermatology
Linthicum Heights, MD
-
Patient Services Representative-Remote
Patient Services Representative-Remote
Orlando, FL
-
Patient Services Representative - Women's Health
Patient Services Representative - Women's Health
Maria Parham Health
Henderson, NC
-
Patient Service Rep
Patient Service Rep
Capleo Global
Voorhees, NJ
-
Patient Services Representative - Cedar Springs * Days - 40hrs/wk.
Patient Services Representative - Cedar Springs * Days - 40hrs/wk.
University of Michigan Health-West
Cedar Springs, MI
-
Patient Experience Representative
Patient Experience Representative
Mindful Care
United States
-
Patient Service Representative - Gonda Diabetes Center, Westwood
Patient Service Representative - Gonda Diabetes Center, Westwood
UCLA Health
Los Angeles, CA
-
Patient Service Representative
Patient Service Representative
Russell Tobin
United States
-
Customer Service Representative - Patient Registration
Customer Service Representative - Patient Registration
Enterra Medical, Inc.
Minneapolis, MN
-
Patient Service Representative
Patient Service Representative
UCLA Health
Los Angeles, CA
-
Patient Accounts Specialist
Patient Accounts Specialist
Atrium Health
Charlotte, NC
-
Patient Service Representative - Specialty Care, North Hollywood
Patient Service Representative - Specialty Care, North Hollywood
UCLA Health
Los Angeles, CA
-
PATIENT ACCESS & PRE SERVICES REP, PER DIEM VARIABLE SHIFTS
Carson Tahoe Health
Carson City, NV
-
Patient Access Representative
Patient Access Representative
Women's Care
Jacksonville, FL
-
Patient Services Representative - Remote | WFH
Patient Services Representative - Remote | WFH
Get It Recruit - Hospitality
Orlando, FL
-
Patient Services Representative
Patient Services Representative
Ryan Health
New York, NY
-
Patient Access Representative
Patient Access Representative
Women's Care
Brandon, FL
-
Patient Access Representative
Patient Access Representative
Women's Care
Trinity, FL
-
Patient Service Representative - Pediatrics, Westwood
Patient Service Representative - Pediatrics, Westwood
UCLA Health
Los Angeles, CA
-
Patient Access Representative
Patient Access Representative
Women's Care
Trinity, FL
-
Imaging Patient Rep - Guest Registration
Imaging Patient Rep - Guest Registration
Hawaii Pacific Health
Aiea, HI
-
Patient Service Rep. - Primary & Specialty Care, Thousand Oaks
UCLA Health
Thousand Oaks, CA
-
Patient Service Rep - Full-Time / Barrington
Patient Service Rep - Full-Time / Barrington
Advocate Health
Barrington, IL
People also viewed
-
Patient Access Specialist- 3pm-3am
Patient Access Specialist- 3pm-3am
North Mississippi Health Services
Tupelo, MS
-
Patient Service Rep
Patient Service Rep
Capleo Global
Philadelphia, PA
-
Entry-Level Medical Scheduler (Part Time)
Entry-Level Medical Scheduler (Part Time)
HealthDrive Corporation
Framingham, MA
-
Patient Services Representative
Patient Services Representative
Ridge Eye Care Inc
Marysville, CA
-
Patient Care Coordinator
Patient Care Coordinator
Robert Half
Dallas, TX
-
Patient Representative Front Desk
Patient Representative Front Desk
Diagnostic Imaging Centers, P.A.
Overland Park, KS
-
Patient Services Representative (Remote: USA) - Fort Stewart, Georgia
Patient Services Representative (Remote: USA) - Fort Stewart, Georgia
Acme Freight
Georgia, United States
-
Patient Service Rep - Pediatrics, Calabasas
Patient Service Rep - Pediatrics, Calabasas
UCLA Health
Calabasas, CA
-
Patient Service Representative - Outpatient Eligibility / Procedural Authorization
Patient Service Representative - Outpatient Eligibility / Procedural Authorization
Duke University Health System
Durham, NC
-
Patient Service Representative
Patient Service Representative
Forefront Dermatology
Pensacola, FL
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub